Payment, delivery and inspection

Payment

MTGin orders can be paid by Nova Poshta cash on delivery when you collect them, or online through monobank — with a card from any bank, Apple Pay or Google Pay. At checkout choose “By card after confirmation”: once we have picked your order, we email you a payment link, and we ship it right after payment — with no cash on delivery. After payment a fiscal receipt arrives by email. Card details are handled by monobank; MTGin never receives them. Orders from other shops are paid on delivery.

Prices are in hryvnias and include all taxes the seller pays. Delivery is not included in the price.

Delivery

Delivery across Ukraine to a Nova Poshta branch. The delivery cost and the cash-on-delivery fee are paid by the recipient at the carrier's current rates.

Inspection and refusal

Inspect the cards at the branch before confirming receipt and paying. If the order does not meet your expectations, refuse it during inspection — the cash on delivery will be cancelled and MTGin will pay the cost of returning the parcel.

An order paid by card can also be inspected at the branch and refused. MTGin pays for returning the parcel and refunds the cards to your card as soon as the parcel is back with us.

Returns

You may withdraw from the purchase within 14 days of receipt without giving a reason, as the law on distance sales provides. Email us with the order number and send the cards back by Nova Poshta in the condition you received them. The return delivery is paid by the buyer.

Refunds

We refund within 30 days at the latest, usually within a few business days of receiving the cards: card payments go back to the same card through monobank, cash-on-delivery payments by transfer to the details you provide. The buyer pays Nova Poshta for delivery directly, so delivery is not part of the amount MTGin refunds.

Seller

Seller

ФОП Болюченко Дар’я Олександрівна

Taxpayer number (RNOKPP)

3295116465

Email

[email protected]

Phone

+380770581158

Taxes

Not a VAT payer